30-Day Money-Back Guarantee & Refund Policy

At corporateladderdecoded.com, we want to ensure that you are 100% happy with your purchase.

• If you have technical or other queries, do not hesitate to contact us.
• If you have attempted to resolve issues with Support staff, and still feel the course you purchased does/do not best fit your requirements, we want to make things right.

For the Corporate Ladder Decoded courses purchased from us, we offer a full refund within 30 days of your date of purchase. We don’t accept refund requests if 30 days have passed since your purchase. 

If you’re requesting a refund, we’d be grateful if you would let us know why. We truly want to know how we can improve, so please include details about the reason for your refund request when you contact us.

corporateladderdecoded.com and our payment processor submit the refund immediately and make every attempt to process the refund as quickly as possible. Your financial institution can take up to 20 days for the refund to reflect in your bank account/card. More details can be found via Stripe.com at Customer refund processing time.

The refund process timeframe is not in the control of corporateladderdecoded.com, after submitting your refund request.

Requesting a Refund

1. Get your order number from the Orders page (go to corporateladderdecoded.com > Login> Account > Orders) – see image below.
2. Complete the form below and add your Order Number
3. Once your refund request is received, we will send you an email to notify you that we have received your request. Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.